In fact that's when our engagement starts. During your installation or following your installation, you may still have quires and questions, so it should be comforting to know that our support team will be on hand to help you. As a key part of our professional services team, our support team has access to all the information and expertise you are likely to need. Offering support services in various modes, from standard Toll free call to support from within the product . You simply choose which level is most suitable for your requirements.

Types of Support
Submit a Support Issue :

If you are on Tally.ERP 9, we suggest that you use the integrated Support Centre to log in a query - this is a far better way to manage and interact with us.

E-Mail

You can e-mail your queries to Cloud9softtechnologies@gmail.com Our experts will respond with an appropriate solution.

Telephonic

Call our customer centre or your nearest Service Partner to get answers for your queries. All your queries, be it installation, configuration or product usage, will be clarified by our friendly support executives.

Mr.Perumal : +9199400-13931 , +9198400-12356
Mr.Senthil Kumar : +9195000-77184
Mr.Chidambaram : +9195000-77466

On-site and Remote support

Our vast network of highly competent Service Partners comes with years of supporting Tally. Tally goes to great lengths to keep the knowledge base of Service and Solution Partners constantly updated to improve support efficiency. As a result, you can expect quality support either on-site or remotely (using remote communication software products).

Like --------AMMYY Software

The following are a small list of services that are available:
  • Installation and Implementation services.
  • Data migration services.
  • Data synchronization set-up and support.
  • On-site training.